24GameKeys understands the importance of your personal privacy. This Privacy Policy discloses how we collect, use, and disclose your information for the website located at 24gamekeys.com and any related services.

Information We Collect

We may ask you for, or you may voluntarily submit, personally identifiable information when using the Service, including:

• Your name;
• Your contact information (email address and billing address);
• Your IP address;
• Payment information (processed securely by our third-party payment providers); and
• Other personal information you choose to provide.

We also automatically collect certain technical information such as your IP host address, web pages viewed, browser type, operating system, and device type. Non-essential analytics data is only collected with your consent (see "Cookies & Consent" below).

How We Use Your Information

• To provide, operate, and deliver the products you request (including delivering digital keys to your email);
• To respond to your inquiries, requests, or support tickets;
• To process payments and prevent fraud;
• To send transactional emails (such as order confirmations);
• To send marketing emails with your consent (you may opt out at any time);
• To comply with legal obligations; and
• To investigate suspected fraud, chargebacks, or violations of our Terms of Service.

We may share your information with trusted third-party vendors (payment processors, email service providers, and digital key suppliers) solely to provide the Service. Legal bases under the GDPR include the performance of our contract with you, our legitimate interests (such as fraud prevention), your consent, and compliance with legal obligations.

Payment Processing

We use secure third-party payment processors to handle transactions. The payment methods currently available are shown at checkout. We do not store your full payment details on our servers. Your data is shared with these processors solely to complete the transaction, subject to their respective privacy policies.

Digital Key Suppliers

To fulfill your orders, we work with third-party digital marketplaces and suppliers. When you place an order, limited transaction data may be shared with these suppliers solely to source and deliver your product key.

Cookies & Consent

We use cookies and similar technologies (such as web beacons, tags, and pixels) to operate the store, remember your preferences, and — only with your consent — for analytics and marketing purposes.

Strictly necessary cookies (shopping cart, checkout, security, and storage of your consent choices) are always active, as the store cannot function without them.

For visitors in the EU/EEA and UK: non-essential cookies (analytics, marketing) are not placed until you give your explicit consent through our cookie banner, in accordance with the GDPR and the ePrivacy Directive. You can accept, refuse, or withdraw your consent at any time via the cookie settings link on our website. Refusing non-essential cookies does not affect your ability to browse or purchase.

Where analytics or advertising services are used, the associated data is collected only after you have given consent, and your consent status is passed to those services.

Security

The security of your personal information is very important to us. We use reasonable physical, electronic, and managerial procedures to safeguard the information we collect. However, due to the open nature of the Internet, we cannot guarantee that your information will be completely free from unauthorized access.

Protection for Children

Our Service is not directed at children. We do not knowingly collect personally identifiable information from children under the age of 16 in the EU/EEA or under the age of 13 in the United States (in compliance with COPPA). If we become aware that we have collected such information without appropriate consent, we will use reasonable efforts to delete it.

Your Rights & Choices

Depending on your location, you may have rights regarding your personal data. To exercise these rights, contact us at support@24gamekeys.com.

For EU/EEA and UK residents (GDPR): You have the right to access, rectify, erase, restrict, or object to the processing of your personal data, the right to data portability, the right to withdraw consent at any time, and the right to lodge a complaint with your local data protection authority.

For California residents (CCPA): You have the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. We do not sell your personal information.

Opt-Out

You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link at the bottom of any marketing email. Transactional emails (such as order confirmations) cannot be opted out of while you have active orders.

International Transfers

Our Service and suppliers may process and store data in the United States and other jurisdictions. Where personal data of EU/EEA or UK residents is transferred outside of these regions, we rely on appropriate safeguards under applicable law, such as standard contractual clauses or equivalent transfer mechanisms.

Changes to This Policy

We reserve the right to change this Privacy Policy at any time. If we plan to use personal information in a way that materially differs from this policy, we will post the changes here. Your continued use of the Service following any changes means you accept those changes.

This Privacy Policy is governed by the laws of the State of Montana, United States, without prejudice to any mandatory data protection rights you have under the laws of your place of residence.